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Associate Portal
Payroll Self Serve
How to request time off
W4 Form
GA Withholding Form
Internet and Email Use Policy
Mileage Reimbursement Log
Associate Employment Guide
Leadership Development Program
Job Descriptions
Assistant Branch Manager
Branch Manager
CSR
Divisional Manager
Internal Auditor
MIT
Overstaff Manager
Internal Job Postings
Job Openings
Internal Job Posting Process
Internal Job Posting Application Form
Incident Report
Associate Hotline
Uniform Order Form-Contact Denita Barnes
Required Posters
WC Panels
WC Panels
Benefits
Volunteer Time Off
VTO Policy
VTO Day of Service Request Form
VTO Mission Trip Application
Company Benefits Summary
Medical
2020 Medical Option 1 Summary of Benefits
2020 Option 2 HDHP Summary of Benefits
2020 Medical Option 2 HDHP Prescription List
Medical Evidence of Coverage
2020 EOC Option 1
2020 EOC Option 2 HDHP
Dental
2020 Dental Summary of Benefits
Dental Evidence of Coverage COMING SOON
Dental Guide to Benefits
Vision
2020 Vision Summary of Benefits
Vision Evidence of Coverage COMING SOON
Vision Guide to Benefits
FSA & Dependent Care
FSA & Dependent Care Eligible Expenses
FSA SPD
Life Insurance
Vol Life & ADD Summary
Vol. Life Evidence of Insurability
Group Life Insurance Certificate
Group Accidental Death Certificate
Disability
Short Term Disability Certificate
Long Term Disability Certificate
401(k)
AXA 401(k) Enrollment Forms
401(k) Enrollment Booklet
401(k) Summary Plan Description
Forms
HR Forms
ACTS Deduction Form
Disciplinary Report
Associate Non-Compete Agreement
Disciplinary Report
GA Withholding Form
Harassment Acknowledgment
I-9 Form
Incident Report
Internet & e-mail Use
Associate Performance Management Expectations
Mileage Reimbursement
Reference Verification
Telephone Acknowledgment
Performance Management
Disciplinary Report
Termination Documents
GA Associate Termination Form
New Hire Training
Job Descriptions
Assistant Branch Manager
Branch Manager
CSR
Divisional Manager
Internal Auditor
MIT
Overstaff Manager
30 Day Training Checklist
90 Day Performance Checklist
Installment Loans Training Checklist
Required Posters
Section 1 - Administration
Code of Conduct
Code of Conduct Quiz
Benefits
Benefits Quiz
Payroll
Payroll Quiz
Section 2 - Introduction
Welcome & Intro to Title Pawn
Product Benefits
Welcome & Intro Quiz
Section 3 - Titles
Expectations and Titles
GA Driver's License Example
Current Georgia Certificate of Title
Example of Rebuilt Title
Example of Surety Bond Title
Quiz - Expectations & Titles
Section 4 - Customer Info
FCRA and Red Flags
Customer Application
Customer Application (Spanish)
Customer Info, Docs, and Keys
Customer Info, Docs & Keys Quiz
Section 5 - Vehicle Eval.
Appraising Vehicle
Vehicle Appraisal Sheet
Quiz - Vehicle Grading
Section 6 - Process a Transaction
Processing a Pawn
Processing an Installment Loan
Add-Ons
Voiding a Loan
Rate Structure
Quiz - Inputting VIN, Customer & Vehicle Info
Section 7 - Doc. Review
Reviewing the Documents/Closing Loan
Quiz - Reviewing the Documents and Closing the Loan
Section 8 - Title/DMV/ ELT
Title Application
Title, DMV, & ELT Process
Quiz - Title and DMV
Section 9 -Taking Payments
Taking a Payment
Quiz-Taking a Payment
Section 10 - Collections
Collections
Quiz - Collections
Section 11 - Repossessions
Vehicle Repossession and Disposal (Sale)
Quiz - Vehicle Repossessions
Section 12 - Write Offs
Write Offs and Bankruptcy
Quiz - Write Offs and Bankruptcy
Section 13 - Sales/Mktg
Telephone Sales & Marketing
Quiz - Telephone Sales & Marketing
Section 14 - Safety/Security
Branch Safety and Security
Quiz - Branch Safety & Security
Section 15 - Asset Control
General Policies, Asset Control, and Branch Setup
Quiz - General Policy & Asset Control
Quiz - Taking Checks
Section 16 - Ops/Computers
Branch Operations and Computer Related Issues
Quiz - Branch Operations & Computer Related Issues
Manager Portal
Installment Loans Training Checklist
iSolved Time Scheduler
Pre-Hire Process
Candidate Assessment Tool
Reference Verification Form
How to complete the I-9 Form
Agenda Template
Training Workshop Roster
Training Modules
Accountability
Accountability Presentation
Accountability Quiz
EOD Info
EOD Balance Sheet
EOD Checklist
Operational Manuals
Operations Manual For Internal Use Only - Confidential
Expense Code Examples
Vehicle Appraisal Process Guide
eCash Closeout Procedures
eCash Petty Cash Procedures
eCash Vehicle Sales Procedure
MoneyGram Instructions
Reports "How to" (eCash)
Calculating Past Dues
Reprinting Close Out Report
Uploading Pictures into eCash
FCRA and Red Flags
Credit Card Security Policy
Marketing Information
CBF Ordering Procedures
ACTS Outreach Ministries
ACTS Payroll Deduction Form
Prayer Requests
Prayer Requests Guidelines
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